At DNH there are various ways to order CBD oil and other cannabinoid supplements. Discover how you can order hemp oil to your home fast and discrete; how to pay for it and how it will be delivered to you, below. Here you will also find information about our return policy. If you have any other questions about the order process, the whereabouts of your order and specific questions about our assortment and service - please do not hesitate to contact us.
Order CBD online
Nowadays, most consumers order CBD oil online. As this is an easy and fast way to (re-)order CBD oil from DNH; to start supplementing your endocannabinoid system (ECS) with vegetal cannabinoids from hemp. This way of ordering is especially handy if you know exactly which CBD product you get the most benefits from. Simply visit our online CBD store, add your desired hemp oil(s) and related products to your cart and proceed to check-out when you’re done.
CBD oil order by phone
If you need help with any of the steps of this process, please do not hesitate to call us. Because at Dutch Natural Healing we will gladly take (or make) the time to personally attend the phone and guide you to through the process. Moreover, DNH is one of the few CBD oil companies worldwide, who will take your order through the phone. Step by step, we find out your needs and desires to recommend - what we think will be - the best CBD oil for you. Or CBDactive+, CBG oil or CBD Patches, to name a few alternatives. After which we will happily stay on the line to take all the details we need to ship you the order.
Obviously there will come a time where we will ask you to pay for your ordered products. After all, we all have families to feed as well. That’s why when you order through the phone, we will send you an email with information on how to pay for your CBD order by bank transfer. If you place your order through the website however, there are various options to choose from. Discover all about our payment options for online CBD orders on our page: Payment methods.
Shipping CBD oil
After your payment is received and the order is checked by our backoffice, the fulfillment-team picks up your order to start packing. Processing thousands of parcels each week, these guys never lose focus and make sure you get what you’ve asked for. Then we proceed to ship your CBD oil almost anywhere in the world. Carefully packed to avoid damage during transportation. For more information about shipping CBD oil, contact our customer service.
CBD oil delivery tracking
Depending on the type of shipment, your order might be tracked with a track and trace code. This code is registered by us upon making the address-label; and will be scanned at each point of transfer during transportation. This way you know - more or less - where your parcel is, and when to expect your CBD oil delivery. However, this tracking might be delayed or incorrect. As postal services are responsible for scanning them and offering information on the order’s whereabouts, themselves. So this is out of our control as soon as the parcel leaves our premises.
CBD Oil Return Policy
By offering informative CBD blogs and a dedicated CBD Customer Service, we hope to guide you towards the right hemp product(s) for your needs. However, we cannot guarantee that these products will work for you the way they’ve worked for others. This also means we cannot accept returns for our products, once they’ve been opened and/or used. But if you’re not sure if you are getting benefits from CBD oil, we’re happy to help you find out how and if CBD oil works for you.
Of course, DNH compensates the loss of your order if it’s proven to be damaged in the post. Or in case you order something from us with a defect mechanism. Such as a defective CBD nebulizer, spray-head or a water soluble CBDactive+ PURE pen that doesn’t work. However, the latter might be solved using one of these handy CBDactive+ PURE tips.
But please don’t hesitate to contact us if you need any help, or have questions about (the use of) CBD oil.